You don't know anything about this person giving the testimonial. How in the world can you tell if this is simply an actor who is hired to promote the lawyer in an ad, in an article or on a website? Why should you believe anything they say if they don't disclose certain information that gives you a good sense this person is real and truly went through a similar problem. You don't know anything about them at all. I understand that some clients are reluctant to share their name, address or details about their case.īut don't you want to know that information in order to decide if this person giving a testimonial is reliable and trustworthy? What information does the lawyer give you about his satisfied client? How do you know if this person really was a client? In most cases, the attorney does NOT include contact information for you to reach out to this client.Īsk yourself, 'why not'? Some testimonials include only a first name. Is there a way for you to reach out to this satisfied client to talk to them about their experience? It might even help you decide if this attorney is right for you.īut before making that big decision, you need to look at that testimonial carefully.ĭoes the attorney list the town and state they live in? He's going to post ONLY glowing, positive reviews on his website and in his marketing materials. It would certainly help you decide whether to hire this lawyer if other clients had great things to say about their experiences with this attorney. The common thinking is that if you're considering hiring this legal wizard, you obviously only want to go to someone who is experienced and has handled cases just like yours. When a lawyer uses a testimonial to promote his legal ability and experience, he will ONLY use a favorable review. Some clients use Yelp as their way to post negative reviews of doctors, lawyers and other professionals knowing that people will read them and hopefully make their decisions to use or not use them based on their review. Sure there are review sites out there like Yelp and Google reviews and some clients take advantage of using them. Getting good reviews are crucial when a consumer is considering hiring you or buying your product.īut with attorneys, there is no one website that gives honest reviews about particular attorneys and the clients who hired them. It's often helpful to know whether the product was crap or a high quality item that performed as advertised. Many people make their buying decisions based on what other people have said about a particular product. When you go online to Amazon and are considering making a purchase, you can read hundreds and thousands of reviews from people who actually bought the same product and read what they thought about the company and the product. It's for every product and service you buy today. It's really someone 'testifying' or giving testimony about their experience with their attorney. How come there are NO testimonials from clients where the outcome was NOT good, but the client still liked the attorney?.Why don't any lawyers talk about the cases they lost?.Do they talk about how much the lawyer got them or simply talk about a good result?.How does their story relate to your legal problem?.Is this from a former client who had a REAL problem?.Is this from a REAL person or is it just made up?. 9 things you NEED to know about testimonials plastered all over an attorney's website and videos: So many attorneys simply accept any comment they get and put it on their website and their marketing materials. It's because so many lawyers use them to market their law firm. "He got me so much money! If you have a legal problem, you should call him too!" "The paralegal I dealt with was so nice."
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